1
00:00:07,880 --> 00:00:11,120
This programme contains
some strong language.

2
00:00:11,120 --> 00:00:14,800
Below London's streets
exists another world.

3
00:00:14,800 --> 00:00:18,400
The madness is my swimming pool,
I'm at home in that kind of water,

4
00:00:18,400 --> 00:00:19,440
what can I say?

5
00:00:20,760 --> 00:00:25,520
Every day, 20,000 workers
struggle to keep 4 million people

6
00:00:25,520 --> 00:00:26,720
on the move.

7
00:00:28,080 --> 00:00:31,040
Is the customer asleep on the
platform? Get him on the train.

8
00:00:31,040 --> 00:00:35,680
It's not easy when the tube is
undergoing the biggest upgrade
in its history.

9
00:00:36,800 --> 00:00:39,360
We have got five minutes,
I want this site cleared!

10
00:00:39,360 --> 00:00:42,600
Cameras will reveal
an underground world

11
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we have never fully seen before.

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10,421 mobiles since April.

13
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Listen to what I'm saying,
pay as you go. You just went.

14
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Over the barrier, this guy running
up the stairs! You need to stop him.

15
00:00:58,440 --> 00:01:02,720
We are just the underground part
of the city.

16
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London comes down here every single
day, it is part of their world.

17
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It is part of everyone's world.

18
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I love you.

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You know people are going home
by the way they look,

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the way they act, their face,
their facial features,

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you can see they are tired
and worn out and ready to go home.

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Stand outside the yellow boxes,
please. Thank you.

23
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PA: 'There is another train
directly behind this.'

24
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The evening rush hour
is in full swing.

25
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The tube is taking a million
weary Londoners home.

26
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Hello, guys. Move down, please.
There is tea and cakes at the back.

27
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Keep moving, please.
Can't stop there, my friend.

28
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Number seven has stopped,
somebody has pressed the diamond.

29
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We are going to reverse number six.

30
00:02:09,360 --> 00:02:15,000
There you go. There'll be a lot of
people not going to the gym tonight!

31
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Watch all the miserable faces, man.

32
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Faces as long as a wet week.
If they're going to work,

33
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they should at least have a smile
or something on their face.

34
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Or don't look so goddamned miserable.

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Like most people, I have a timetable
to go home,

36
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I know what time I finish,

37
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what time the National Rail trains
are to get me home.

38
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But not all tube staff
go home in the evening.

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As the rush hour is finishing,

40
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6,500 underground workers are
getting ready to start their day.

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Tunnel cleaner Alan Whitting travels
to a different station every night.

42
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I love it, if you look around,
there's nobody here to bother you,

43
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you ain't got to rush around
for seats,

44
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you ain't got to be crammed in,
and it's such an easy ride in.

45
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A lot of people would love
to have that.

46
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I have a job that actually
allows me to do it.

47
00:03:39,200 --> 00:03:42,080
I do not think I'm missing out,
I think I'm lucky, because

48
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I have got a great job,
great bunch of guys I work with.

49
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Here we go. I am just part of it,
just going along with it.

50
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The early hours are the only time
when the stations

51
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and tracks can be properly cleaned.

52
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Some workers are more eager
than others to get going.

53
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Nobody here yet.
Surprise, surprise(!)

54
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On the other side of London,

55
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engineering workers get ready
to go underground.

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Gentleman, for those who don't
know me, I'm Marshall,

57
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the site person in charge,
I'm in charge for the job tonight.

58
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Tonight, we are rerailing.

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For some people, it is
the best time of day to be working.

60
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I love nights, I love it.

61
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It's the best thing
that ever happened for me, man.

62
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I didn't know people worked at night.

63
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When I found out, I went,
"I'm having some of that."

64
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I'm a night person, basically. I'm
a vampire. I only come out at night.

65
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There are 10 different teams
here tonight,

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getting ready to repair track,
signals and points.

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But before the night workers
can start,

68
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they have to wait for the stations
to be closed.

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At Camden Town,
that's easier said than done.

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SHOUTING AND CHATTER

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With five minutes to go before
last trains, it is the job

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of customer service assistant Debbie
Moore to get the clubbers moving.

73
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It's the end of the month, payday.

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This is generally what Camden
is like as a rule.

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The good, the bad, the ugly.
You get a bit of everything here.

76
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Never dull.

77
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The last train going south
is at 12.24.

78
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Three minutes! Yes.

79
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Run, run. She needs
to get cigarettes, just wait.

80
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Run to the shop!

81
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If you're going south,
you have about two minutes.

82
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If you're going south,
you've got about one minute.

83
00:06:05,040 --> 00:06:07,200
Train is coming in now,
you need to hurry up.

84
00:06:15,080 --> 00:06:16,880
The last train south has gone,

85
00:06:16,880 --> 00:06:21,000
but there is still time to catch
the final train going north.

86
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I have got northbound only,
Edgware, Barnet.

87
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Going south is buses only now.
Where are you going to?

88
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See that white building?

89
00:06:31,080 --> 00:06:34,000
You need to turn right, go to
the second bus stop, get the 88.

90
00:06:34,000 --> 00:06:37,480
Where's the train going? No, there's
no more southbounds. You missed it.

91
00:06:37,480 --> 00:06:41,520
What about that one?
Just let us in. Sort yourself out.

92
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If you listen to me,
I'll tell you what bus to get.

93
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I missed the last train,
I'll just get a bus!
HE LAUGHS

94
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ALARM SOUNDS

95
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Fantastic, so nothing has stalled.

96
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Soon as we see that one moving,
I'll get them to ring the list

97
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and we'll decide what to say.

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At the Network Operations Centre,

99
00:06:59,400 --> 00:07:04,480
duty manager Andy Hogg is overseeing
the last trains across all 11 lines.

100
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That was the last District,
leaving West Ham.

101
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That is going eastbound towards
Upminster, and you can see

102
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the last one's gone through Canning
Town, Jubilee, so it's 12.33.

103
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We're pretty much now
at the end of traffic.

104
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Contrary to popular belief,

105
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we don't turn the power off
and put our feet up and go to sleep.

106
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We have to shut the line down
at night to give the engineers

107
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a few hours at least
to go and do some work.

108
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The wear and tear, purely
on infrastructure, is colossal.

109
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Each train takes a pounding.

110
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The track itself is solid steel, but
it wears out, even signals going

111
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green and red, there are moving parts
in the signals, relays that are going

112
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back and forward every minute, and
we have to do maintenance on them.

113
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The more we can do, the less problem
we have during the day

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with disruptions
because of infrastructure failures.

115
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The Underground has always relied
on getting its repairs

116
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and cleaning done during the night.

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NARRATOR: 'Just look at all this
dirt. 100 tonnes of it every year.'

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In the 1950s, passenger numbers
and investment declined, night work

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was just a matter of maintaining
the existing infrastructure.

120
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Come on then, you're invited!

121
00:08:22,160 --> 00:08:23,520
Today, demand is soaring,

122
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and the tube is in the middle
of its biggest ever upgrade.

123
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Night workers must modernise
the system, as well as maintain it.

124
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All right, lads, make way.
Make way. Get out! Shut up.

125
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Your chariot awaits, ladies.

126
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Marshall and his team are on
their way to a rail replacement job

127
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at Regent's Park station.

128
00:08:55,200 --> 00:08:58,800
It is a big job tonight, isn't it?
Major job tonight, guaranteed.

129
00:09:00,040 --> 00:09:03,880
It's not easy, what we're doing
tonight, at all.

130
00:09:03,880 --> 00:09:05,760
Problems always turn up unforeseen.

131
00:09:05,760 --> 00:09:08,760
Something breaking down,
that's our worst nightmare.

132
00:09:08,760 --> 00:09:11,880
If a tool or equipment breaks down,
we're in serious trouble.

133
00:09:11,880 --> 00:09:16,680
Hopefully nothing breaks down,
fingers crossed.

134
00:09:22,200 --> 00:09:25,520
I call us the invisible rats.
As in tunnel rats.

135
00:09:25,520 --> 00:09:27,880
We come down here,
we do what we've got to do,

136
00:09:27,880 --> 00:09:30,880
the public don't know about us.
While we're working,

137
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they're sleeping.

138
00:09:33,120 --> 00:09:36,000
When we finish,
they go to work in the morning.

139
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If the people saw what we done
on the track every single night,

140
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they'd be amazed.

141
00:09:57,520 --> 00:10:00,240
Night on the Underground is short.

142
00:10:00,240 --> 00:10:03,800
They will have only four hours
to complete the work.

143
00:10:03,800 --> 00:10:06,160
Less if the station is late closing.

144
00:10:06,160 --> 00:10:09,400
Can't get into the station
until the passengers are clear.

145
00:10:09,400 --> 00:10:12,280
We're always impatient, that's
why you see us walking around,

146
00:10:12,280 --> 00:10:14,800
we're always impatient to
get to work straight away,

147
00:10:14,800 --> 00:10:16,400
but we've got to be patient
and wait.

148
00:10:20,280 --> 00:10:23,320
Finally, the last train of the night
leaves Camden.

149
00:10:24,960 --> 00:10:27,160
Hello, where are you going?

150
00:10:27,160 --> 00:10:29,000
Sorry? Where was you going?

151
00:10:29,000 --> 00:10:30,240
Belsize Park.

152
00:10:30,240 --> 00:10:32,000
Last train's gone.

153
00:10:36,880 --> 00:10:39,200
Another day at the office.

154
00:10:39,200 --> 00:10:42,000
See how quiet it is now?
It's lovely.

155
00:10:43,240 --> 00:10:47,280
Some passengers refuse to accept
the bad news about last trains.

156
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ARGUING AND SWEARING

157
00:10:51,360 --> 00:10:53,520
Let them in!

158
00:10:53,520 --> 00:10:56,000
Get your foot out.

159
00:10:56,000 --> 00:10:56,960
Right.

160
00:11:03,320 --> 00:11:06,360
We've literally just missed it,
about three minutes ago.

161
00:11:06,360 --> 00:11:10,720
I don't know, it's not on, is it?!

162
00:11:10,720 --> 00:11:15,880
Yeah, it's definitely early
for the last train, we need
to be going home now.

163
00:11:24,840 --> 00:11:27,400
JEERING

164
00:11:27,400 --> 00:11:31,320
By 1am, the Tube staff finally
have the Underground to themselves,

165
00:11:31,320 --> 00:11:33,400
and peace reigns.

166
00:11:36,720 --> 00:11:38,440
BELL TOLLS

167
00:11:44,000 --> 00:11:48,800
At Waterloo, it takes supervisor
David Latham an hour to bar
and bolt the station.

168
00:11:50,560 --> 00:11:54,640
I've been here 14 years, and it's
the longest I've ever had one job.

169
00:11:57,120 --> 00:11:59,400
I was a lecturer at University
before I come here.

170
00:11:59,400 --> 00:12:03,440
Network installations,
computer installations.

171
00:12:04,440 --> 00:12:06,320
I just got fed up with it,

172
00:12:06,320 --> 00:12:10,040
I saw a bloke I knew from one
of the pubs I used to go in,

173
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he'd started here, said,
"You want to try it?"

174
00:12:12,880 --> 00:12:14,840
Within two weeks, I was here.

175
00:12:17,080 --> 00:12:20,840
Dave will be left alone now
to look after the station
for the whole night.

176
00:12:22,480 --> 00:12:24,560
'My relief will come in
at 7 o'clock.'

177
00:12:26,800 --> 00:12:30,800
Once all the escalators are
turned off, you could hear
a pin drop through the station.

178
00:12:32,440 --> 00:12:35,080
'Then once I've locked up
and had a quick check round,

179
00:12:35,080 --> 00:12:39,480
'I basically haven't got a lot to do
until I have to go and do the checks
in the morning.'

180
00:12:45,480 --> 00:12:47,320
See what I mean about the silence?

181
00:12:47,320 --> 00:12:49,160
HE CHUCKLES

182
00:13:09,520 --> 00:13:14,360
With the last customers gone,
more than 4,000 train carriages
can be taken off the tracks

183
00:13:14,360 --> 00:13:16,960
and housed at one of 15 depots
across London.

184
00:13:30,000 --> 00:13:32,200
Good morning, Tower?

185
00:13:32,200 --> 00:13:37,320
234 on 4-9, you're clear to stable
on 2-9, 29 south.

186
00:13:37,320 --> 00:13:42,960
Victoria Line depot controller
Gary Hart has been putting trains
to bed for 19 years.

187
00:13:48,880 --> 00:13:50,400
What we're doing,

188
00:13:50,400 --> 00:13:52,560
we're steering trains into depot...

189
00:13:52,560 --> 00:13:54,440
RINGS BELL

190
00:13:54,440 --> 00:13:59,480
That bell indicates that I've got
a train just coming down to me now.

191
00:13:59,480 --> 00:14:03,800
Yeah, 227 on 4-9,
you're clear to 3-2 32 south.

192
00:14:05,360 --> 00:14:10,600
Gary steers trains home with the
same control desk used every night

193
00:14:10,600 --> 00:14:12,760
since 1968, when the line opened.

194
00:14:12,760 --> 00:14:17,560
This is directing the train.
At one stage it was there,
which would send it up that way.

195
00:14:17,560 --> 00:14:20,920
With that, the train there
is going to go to 29 South.

196
00:14:20,920 --> 00:14:25,040
Every indication
indicates a four car unit,

197
00:14:25,040 --> 00:14:27,880
that is 16 cars,
in other words, two trains.

198
00:14:27,880 --> 00:14:32,360
It looks complex, but it's like...
everything's easy when you know how.

199
00:14:35,600 --> 00:14:38,320
Some people think it's boring, but...

200
00:14:38,320 --> 00:14:43,640
..when it's really going, you don't
get a chance to think, really.

201
00:14:43,640 --> 00:14:46,800
You're just...
concentration all the time.

202
00:14:46,800 --> 00:14:49,800
Cos if I don't do my job correctly,
it can mean to say

203
00:14:49,800 --> 00:14:52,480
that the Victoria line
doesn't have a service.

204
00:14:52,480 --> 00:14:55,320
240152, you're all clear
down to Stockwell 48.

205
00:14:55,320 --> 00:14:59,360
Simply getting all these trains
off the tracks in the right order

206
00:14:59,360 --> 00:15:01,440
takes two hours every night.

207
00:15:05,040 --> 00:15:09,640
235 on 49, you're clear
to stable on 31, 31 South.

208
00:15:18,640 --> 00:15:20,640
We have a wash road over here,

209
00:15:20,640 --> 00:15:22,920
which cleans the trains externally.

210
00:15:27,920 --> 00:15:30,200
Trains get cleaned every few days.

211
00:15:32,720 --> 00:15:34,720
The trains are shampooed
going in...

212
00:15:38,360 --> 00:15:40,000
..and rinsed off going out.

213
00:15:41,840 --> 00:15:43,440
That's the exam shed there.

214
00:15:43,440 --> 00:15:49,360
The trains have to be examined
underneath for wheel cracks,

215
00:15:49,360 --> 00:15:51,800
everything imaginable
has to be taken to pieces

216
00:15:51,800 --> 00:15:53,840
and put back together again
and examined.

217
00:16:13,720 --> 00:16:18,000
Now the trains are off the tracks,
an important decision can be
made by this man...

218
00:16:18,000 --> 00:16:22,640
Hello, power control. ..at a secret
location in central London.

219
00:16:22,640 --> 00:16:24,880
Canning Town to Belsize Park
on the northbound

220
00:16:24,880 --> 00:16:29,640
and Elephant and Castle to
Clapham Common on the southbound.
Thank you, ta.

221
00:16:29,640 --> 00:16:32,480
We do actually have
all the power for the underground.

222
00:16:32,480 --> 00:16:34,040
It's a lot of responsibility.

223
00:16:34,040 --> 00:16:38,240
Safety-critical decisions, could be
life-threatening decisions as well.

224
00:16:38,240 --> 00:16:43,360
Line clear for you... Power
controller James White is in charge
of the Northern line tonight,

225
00:16:43,360 --> 00:16:46,040
the tube's most complex line.

226
00:16:46,040 --> 00:16:50,280
I sort of describe the job
as like an air traffic controller

227
00:16:50,280 --> 00:16:51,520
but with electricity.

228
00:16:51,520 --> 00:16:56,760
James used to work
in track maintenance before joining
the power control team.

229
00:16:56,760 --> 00:16:59,240
I'm one of the youngest ones.

230
00:16:59,240 --> 00:17:02,080
I did my apprenticeship when I was 18
and then worked my way up.

231
00:17:02,080 --> 00:17:04,880
I was wearing overalls before
and stuff like that.

232
00:17:04,880 --> 00:17:07,880
I still get a rash on my neck where
I'm not used to wearing a collar

233
00:17:07,880 --> 00:17:09,400
but it does make a difference.

234
00:17:09,400 --> 00:17:14,480
People speak to you nicer when
you go into shops dressed up smart
so yes, I do enjoy it.

235
00:17:14,480 --> 00:17:17,960
James and his team are responsible
for switching the current off

236
00:17:17,960 --> 00:17:20,720
along all 249 miles of track.

237
00:17:20,720 --> 00:17:23,400
It looks like a computer game,

238
00:17:23,400 --> 00:17:26,640
but you don't get no extra lives
or nothing like that on here.

239
00:17:26,640 --> 00:17:29,080
I can make a mistake now
and turn on the wrong section

240
00:17:29,080 --> 00:17:31,200
and potentially kill people.

241
00:17:37,600 --> 00:17:39,640
With the power off,

242
00:17:39,640 --> 00:17:43,680
Marshall and his 25 strong gang at
Regents Park station can get going.

243
00:17:48,360 --> 00:17:49,840
THEY TALK OVER EACH OTHER

244
00:17:51,400 --> 00:17:54,880
At the same time,
seven miles away at Blackhorse Road,

245
00:17:54,880 --> 00:17:57,520
Alan Whiting joins fellow
tunnel cleaners,

246
00:17:57,520 --> 00:18:00,960
or "fluffers" as they head down
to start work.

247
00:18:03,240 --> 00:18:06,960
24-year-old Harry Reeves
is in charge.

248
00:18:06,960 --> 00:18:11,720
There's always going to be
work for people cleaning down
in tunnels, definitely.

249
00:18:11,720 --> 00:18:13,520
A train can't clean a tunnel.

250
00:18:15,400 --> 00:18:17,880
Ah... Another night, mate.

251
00:18:19,880 --> 00:18:24,160
This is probably the cheapest,
most efficient way to do it.

252
00:18:24,160 --> 00:18:26,560
Tonight, Harry's men must
remove dust and fluff

253
00:18:26,560 --> 00:18:28,280
from more than 300 metres of track.

254
00:18:28,280 --> 00:18:31,560
They clean a different
stretch each night.

255
00:18:31,560 --> 00:18:36,920
This is a tunnel from Walthamstow
all the way down to Brixton,

256
00:18:36,920 --> 00:18:39,120
which means that it does
get dusty in here.

257
00:18:39,120 --> 00:18:41,000
There's nowhere for the air to go.

258
00:18:41,000 --> 00:18:45,320
They have big air systems in here
but it doesn't do an adequate job

259
00:18:45,320 --> 00:18:48,360
for the train drivers, so you have
to come in here and do it manually.

260
00:18:48,360 --> 00:18:51,160
These pipes here,
they need to be done,

261
00:18:51,160 --> 00:18:54,080
the walls needs to be done.
It gets very, very dusty down here.

262
00:18:54,080 --> 00:18:58,800
The average person loses
round about 80 hairs per day.

263
00:18:58,800 --> 00:19:00,880
Just a normal person's dirt,
basically.

264
00:19:06,440 --> 00:19:10,240
Let's get this rail in.
Thank you.

265
00:19:10,240 --> 00:19:15,920
Over at Regents Park, Marshall
and his team have four hours
to remove a worn out rail

266
00:19:15,920 --> 00:19:18,720
and install a five ton,
90 metre long new section.

267
00:19:20,080 --> 00:19:22,360
When you first work here,
it's terrifying.

268
00:19:22,360 --> 00:19:25,120
The first time in this environment
is totally weird,

269
00:19:25,120 --> 00:19:28,280
totally oh, scary, yes, very much so.

270
00:19:28,280 --> 00:19:32,200
Trains, currents, rails, hammers,

271
00:19:32,200 --> 00:19:34,360
cos all tools are flying
all over the place,

272
00:19:34,360 --> 00:19:35,920
so you've got to be very careful.

273
00:19:35,920 --> 00:19:39,680
It should be just outside
the station somewhere.

274
00:19:39,680 --> 00:19:41,480
Mr E!

275
00:19:41,480 --> 00:19:43,560
Spanner!

276
00:19:43,560 --> 00:19:47,120
I need a spanner!
The big one, quickly!

277
00:19:47,120 --> 00:19:51,440
THEY TALK OVER EACH OTHER

278
00:19:54,120 --> 00:19:57,160
In the process, you jack this rail
up. Once we've jacked it up,

279
00:19:57,160 --> 00:19:59,600
we cut right in the middle
of the bed, here.

280
00:19:59,600 --> 00:20:02,640
They do the same at the far end
and once both cuts are done,

281
00:20:02,640 --> 00:20:05,680
they take out the O rail,
put it to one side

282
00:20:05,680 --> 00:20:08,880
then they put this rail in,
it comes in through here.

283
00:20:09,960 --> 00:20:11,960
Now the fun begins.

284
00:20:21,280 --> 00:20:23,160
CRASHING

285
00:20:23,160 --> 00:20:28,040
The new rail was brought into
the tunnel two weeks ago

286
00:20:28,040 --> 00:20:30,320
in preparation for the job
tonight.

287
00:20:30,320 --> 00:20:33,720
Now it must you manoeuvred
exactly into position.

288
00:20:33,720 --> 00:20:37,040
Take it up, take it up.

289
00:20:37,040 --> 00:20:40,200
Hold it there.

290
00:20:40,200 --> 00:20:42,840
Take it away!

291
00:20:48,080 --> 00:20:51,400
Being in the tunnels working
at night time can be very depressing.

292
00:20:51,400 --> 00:20:56,240
Sometimes I say they should
paint stars in the tunnel segments,
because it is depressing.

293
00:20:56,240 --> 00:20:57,680
Sometimes you can work outside

294
00:20:57,680 --> 00:21:00,920
and you think you never want to
work in the tunnels again.

295
00:21:00,920 --> 00:21:04,440
Yo, my friend, mind out the way.

296
00:21:04,440 --> 00:21:07,760
Benny, are we ready?!

297
00:21:07,760 --> 00:21:09,720
They are halfway through the job

298
00:21:09,720 --> 00:21:13,800
and as they get close to lining up
the new rail, there is a problem.

299
00:21:13,800 --> 00:21:15,320
The light's not working.

300
00:21:15,320 --> 00:21:17,360
You don't know what's happening?

301
00:21:17,360 --> 00:21:19,080
INAUDIBLE

302
00:21:19,080 --> 00:21:20,200
No.

303
00:21:21,840 --> 00:21:25,320
They're having trouble
getting the lights on.

304
00:21:25,320 --> 00:21:27,640
Go and help him out
sorting out the lighting.

305
00:21:27,640 --> 00:21:30,320
The first time this has happened
this week.

306
00:21:30,320 --> 00:21:31,800
Excuse me for a minute.

307
00:21:31,800 --> 00:21:34,640
If they can't fix the lighting
in the next hour,

308
00:21:34,640 --> 00:21:36,080
they won't finish in time.

309
00:21:36,080 --> 00:21:40,760
At the moment,
a little bit of a delay.

310
00:21:40,760 --> 00:21:43,560
We can't work properly
without proper lighting.

311
00:21:43,560 --> 00:21:46,240
Only him! Only him!

312
00:21:46,240 --> 00:21:49,560
The technique for replacing
track overnight

313
00:21:49,560 --> 00:21:52,080
has barely changed
in the last 60 years.

314
00:21:55,280 --> 00:21:59,400
NEWSREEL: 'They lug up the old rail,
100 yards at a time, mind you.

315
00:21:59,400 --> 00:22:02,960
'Then they replace it.

316
00:22:02,960 --> 00:22:05,360
'Replace the whole lot.

317
00:22:05,360 --> 00:22:08,760
'It takes some doing too.

318
00:22:08,760 --> 00:22:11,960
'Last train at night to first train
in the morning is about four hours

319
00:22:11,960 --> 00:22:13,640
'and you can't skimp this job.'

320
00:22:15,760 --> 00:22:19,440
The work of the fluffers today,

321
00:22:19,440 --> 00:22:22,320
removing dust and fibres
from the tunnels

322
00:22:22,320 --> 00:22:24,560
is also as much as it was in 1958.

323
00:22:25,640 --> 00:22:30,000
'That's what they're called -
fluffers. They're VIPs too.

324
00:22:30,000 --> 00:22:34,360
'Not just here to tiddly up the
place. This is fire prevention work.

325
00:22:34,360 --> 00:22:38,120
'If all this dust, paper and fluff
was allowed to pile up,

326
00:22:38,120 --> 00:22:40,440
'you'd only need one spark,
and woof!'

327
00:22:45,960 --> 00:22:48,600
But the fluffers themselves
have changed.

328
00:22:48,600 --> 00:22:53,600
Where once they were women, now
they're men with vacuum cleaners.

329
00:22:53,600 --> 00:22:55,320
The fluff has changed too.

330
00:22:55,320 --> 00:22:58,440
Different part of London,
the type of fibres that you find

331
00:22:58,440 --> 00:23:00,880
and the fluff changes
across the network.

332
00:23:00,880 --> 00:23:05,360
Certainly in west London,
there's more cotton and more wool

333
00:23:05,360 --> 00:23:07,320
and fine woollen fabrics
in the fluff.

334
00:23:07,320 --> 00:23:09,480
And you get parts of east London
and south London,

335
00:23:09,480 --> 00:23:12,360
the amount of polyester
in the fluff actually changes,

336
00:23:12,360 --> 00:23:16,920
the composition of the fluff.
Um, yes.

337
00:23:16,920 --> 00:23:21,320
I've found credit cards,
Oyster cards, wallets, everything.

338
00:23:21,320 --> 00:23:23,200
I find a T-shirt
every now and again.

339
00:23:23,200 --> 00:23:25,480
The best thing I found
was a tenner.

340
00:23:25,480 --> 00:23:29,400
How you finding it, all right?
Yes. Easy, 'innit?

341
00:23:29,400 --> 00:23:32,280
Harry has been a fluffer
for two years.

342
00:23:32,280 --> 00:23:35,280
Six nights, every week, six nights.

343
00:23:35,280 --> 00:23:36,720
Mind that there.

344
00:23:36,720 --> 00:23:38,560
I only have Saturday nights off.

345
00:23:40,000 --> 00:23:43,040
I can't have too many days off,
mate.

346
00:23:43,040 --> 00:23:45,840
Because if we don't work,
we don't get paid.

347
00:23:45,840 --> 00:23:48,320
So, you get the hours in, you know?

348
00:23:48,320 --> 00:23:51,360
He's only recently been promoted
to boss of the team.

349
00:23:51,360 --> 00:23:55,000
Just looking to make sure
all the walls have been done
down to the floor,

350
00:23:55,000 --> 00:23:59,080
to make sure all the cables
have been nicely hoovered off,

351
00:23:59,080 --> 00:24:00,880
which they have.

352
00:24:00,880 --> 00:24:03,480
They're meant to clean 360 metres
of tunnel tonight,

353
00:24:03,480 --> 00:24:04,600
but they're a man short.

354
00:24:08,040 --> 00:24:11,160
This is where you're going to
start on this light, yes?

355
00:24:11,160 --> 00:24:14,000
You're going to be doing
this side.

356
00:24:14,000 --> 00:24:17,360
Tonight, it's about nine lights,
it's about 90 metres each.

357
00:24:17,360 --> 00:24:20,600
Because we needed to cover
360 metres,

358
00:24:20,600 --> 00:24:23,480
so we just give everybody
nine lights,

359
00:24:23,480 --> 00:24:25,680
so then everybody does
their 90 metres.

360
00:24:26,920 --> 00:24:29,560
Nobody wants to be hoovering
a tunnel.

361
00:24:29,560 --> 00:24:34,440
Then you've got someone telling you
you ain't done a good enough job,
of hoovering a dirty tunnel.

362
00:24:34,440 --> 00:24:38,080
You don't need that in your life.

363
00:24:38,080 --> 00:24:40,920
My girlfriend hates me
working nights.

364
00:24:40,920 --> 00:24:45,400
She hates it. But my girlfriend says,
"You waste the whole day in bed."

365
00:24:45,400 --> 00:24:47,680
It's not like I waste
the whole day in bed.

366
00:24:47,680 --> 00:24:50,360
I have to get up
and work all night, you know?

367
00:24:50,360 --> 00:24:54,360
And I'm sure more people than
just myself have had arguments

368
00:24:54,360 --> 00:24:56,960
with their partners
over something like that.

369
00:24:56,960 --> 00:24:59,800
She would like it if I could work
in the daytime,

370
00:24:59,800 --> 00:25:02,360
but to be honest, I quite enjoy
working nights now.

371
00:25:02,360 --> 00:25:05,920
Now that I'm used to it
and I've adapted to it.

372
00:25:05,920 --> 00:25:08,920
While the fluffers
clean the tunnels,

373
00:25:08,920 --> 00:25:12,000
a separate team are at work
at the platform edges.

374
00:25:12,000 --> 00:25:17,080
Good evening, my name is Vladimir
Penchev, I will be your PM
and first-aider for tonight.

375
00:25:17,080 --> 00:25:20,320
Every two weeks, the stations
get their own deep clean.

376
00:25:20,320 --> 00:25:22,360
Hazards we've got is
slipping and tripping.

377
00:25:22,360 --> 00:25:25,200
The juice is off, we can go safe
on the track.

378
00:25:40,360 --> 00:25:43,080
The reason to come here is
looking for a better life.

379
00:25:43,080 --> 00:25:46,680
If you ask every single foreigner,
they say the same thing.

380
00:25:46,680 --> 00:25:49,320
But I was lucky, to be honest.

381
00:25:49,320 --> 00:25:53,680
I really was so lucky, because
I never was without a job.

382
00:25:53,680 --> 00:25:56,880
If you're looking for a job,
every time you'll find it.

383
00:25:56,880 --> 00:26:01,920
That is my philosophy
for every single thing.

384
00:26:07,200 --> 00:26:09,640
I was cleaning one school.

385
00:26:09,640 --> 00:26:12,920
But I didn't like it, to be honest.
LAUGHS

386
00:26:12,920 --> 00:26:16,360
It's a lot of kids around
and everybody's laughing to you

387
00:26:16,360 --> 00:26:18,480
because you're the cleaner.

388
00:26:18,480 --> 00:26:22,040
But it's nothing shaming, to do
the job, any job, it's not a shame.

389
00:26:23,720 --> 00:26:29,040
I think funny is the Government
is giving money to people
for not working.

390
00:26:29,040 --> 00:26:32,040
I don't understand this one at all.

391
00:26:32,040 --> 00:26:35,680
I never see a country
like this one in the world.

392
00:26:35,680 --> 00:26:39,120
I worked in a lot of countries
to be honest, I never saw that.

393
00:26:49,720 --> 00:26:54,160
DISTANT TRAFFIC SOUNDS

394
00:27:10,480 --> 00:27:15,080
Night is the time when the tube's
most vulnerable equipment,

395
00:27:15,080 --> 00:27:18,280
pounded during the day,
can be looked after.

396
00:27:18,280 --> 00:27:22,360
Like the 8,000 points
across the system.

397
00:27:23,840 --> 00:27:27,640
Movable rails, allowing trains
to change from one track to another.

398
00:27:29,320 --> 00:27:31,560
Points can be the tube's
Achilles heel,

399
00:27:31,560 --> 00:27:34,600
causing huge delays
when they fail.

400
00:27:34,600 --> 00:27:38,440
Michael and Fiona Perryman
are two of the underground's

401
00:27:38,440 --> 00:27:42,400
850 points and signals technicians,
who must prevent a failure.

402
00:27:46,560 --> 00:27:49,440
Tonight, they've been sent
to Bank station,

403
00:27:49,440 --> 00:27:54,640
where another maintenance team
is already doing work that may
disturb the nearest points.

404
00:27:54,640 --> 00:27:58,920
What's happened is the sleepers
have dropped a little bit.

405
00:27:58,920 --> 00:28:01,720
They've only dropped by four mill,

406
00:28:01,720 --> 00:28:05,240
So it will be straight
and it's dipped.

407
00:28:08,080 --> 00:28:10,120
They're now clearing out the valley

408
00:28:10,120 --> 00:28:12,680
and packing underneath it
to raise it up,

409
00:28:12,680 --> 00:28:16,800
even though it's only four mill,
just to raise it up to make sure

410
00:28:16,800 --> 00:28:18,480
that it's all back level

411
00:28:18,480 --> 00:28:22,000
and why we're here, because they're
working around our equipment,

412
00:28:22,000 --> 00:28:26,000
and we want to make sure
from what they've done,

413
00:28:26,000 --> 00:28:28,360
they haven't affected our equipment,

414
00:28:28,360 --> 00:28:32,240
and it's safe for the trains
to run in the morning. So...

415
00:28:33,760 --> 00:28:37,520
This shouldn't take long. Touch wood.

416
00:28:39,920 --> 00:28:42,520
Michael and Fiona met
four years ago.

417
00:28:42,520 --> 00:28:47,400
My dad and her dad were apprentices
together on the underground
when they were 16.

418
00:28:47,400 --> 00:28:51,160
So they've known each other
for years. My mum was her boss.

419
00:28:51,160 --> 00:28:55,240
My mum's the apprentice manager
of the Underground...

420
00:28:55,240 --> 00:28:58,280
So she got to send me
to whichever depot she wanted

421
00:28:58,280 --> 00:28:59,800
and I ended up here.

422
00:28:59,800 --> 00:29:04,960
How long have you been married?
Since September. September this year.

423
00:29:04,960 --> 00:29:09,040
We're pretty much with each other
24-7. 24 hours a day, really.

424
00:29:09,040 --> 00:29:12,360
We haven't managed to kill
each other yet. We're all right.

425
00:29:12,360 --> 00:29:14,280
INAUDIBLE SPEECH

426
00:29:16,080 --> 00:29:19,600
The rail repair has finished,
but Michael and Fiona have found

427
00:29:19,600 --> 00:29:23,280
a different problem with an
electric motor that changes points.

428
00:29:26,320 --> 00:29:30,080
No, only getting 13 volts.
'How are you getting on?'

429
00:29:32,200 --> 00:29:35,400
Trouble in paradise. 'Lovely.'

430
00:29:35,400 --> 00:29:39,120
There just isn't enough electricity
to make the points move.

431
00:29:39,120 --> 00:29:41,320
Now I'm not getting 110
where I should.

432
00:29:43,560 --> 00:29:45,680
At the minute,
I'm looking for 110 volts.

433
00:29:45,680 --> 00:29:49,040
And I'm only getting 13 volts
at the minute.

434
00:29:51,400 --> 00:29:54,360
Everything is going straight through.

435
00:29:54,360 --> 00:30:01,200
No. No, nothing.
'Can you check on your 1B?' No.

436
00:30:04,240 --> 00:30:07,000
Now they have only two hours
to find and fix the problem

437
00:30:07,000 --> 00:30:10,240
before getting off the track
to make way for the first train.

438
00:30:15,240 --> 00:30:18,520
The Tube has 274 stations in use.

439
00:30:18,520 --> 00:30:22,680
But there are also 18 abandoned,
or "ghost" stations,

440
00:30:22,680 --> 00:30:23,840
that passengers never see.

441
00:30:33,000 --> 00:30:36,280
Roy Kenneth, the Tube's
emergency planning manager,

442
00:30:36,280 --> 00:30:39,720
is checking the security
of Down Street disused station,

443
00:30:39,720 --> 00:30:41,880
just off Piccadilly
in central London.

444
00:30:56,480 --> 00:31:01,400
It's the thrill of being somewhere
where most people don't go,

445
00:31:01,400 --> 00:31:04,600
these hidden spaces,
there's lots of them under our feet.

446
00:31:10,320 --> 00:31:13,600
Down Street isn't very far
from Green Park

447
00:31:13,600 --> 00:31:15,600
and it's not very far
from Hyde Park Corner.

448
00:31:15,600 --> 00:31:18,240
The station itself
was hardly being used,

449
00:31:18,240 --> 00:31:22,080
so the company at the time
took the decision to close it.

450
00:31:24,200 --> 00:31:29,400
The station originally closed in 1932
and then was used during the war

451
00:31:29,400 --> 00:31:33,240
as an air raid shelter
for the Railway Executive.

452
00:31:35,080 --> 00:31:39,040
I warn you now, it is not pleasant in
there. It's dark, it's very smelly.

453
00:31:40,960 --> 00:31:43,000
It's a bit wet through here, as well.

454
00:31:44,840 --> 00:31:49,000
Britain's entire rail network was
run from Down Street during the war.

455
00:31:49,000 --> 00:31:52,320
75 people worked,
ate and slept down here,

456
00:31:52,320 --> 00:31:55,800
keeping the railways running,
even at the height of the Blitz.

457
00:31:57,240 --> 00:31:59,880
'Londoners take to shelter,
unafraid.

458
00:31:59,880 --> 00:32:03,920
'Old and young,
their spirits undismayed.'

459
00:32:08,120 --> 00:32:11,120
SIRENS WAIL

460
00:32:14,920 --> 00:32:19,160
Churchill used these rooms too,
for War Cabinet meetings

461
00:32:19,160 --> 00:32:22,920
before a purpose built bunker
was opened, and often slept here.

462
00:32:22,920 --> 00:32:27,320
They used to say this is
Winston Churchill's bath tub.

463
00:32:27,320 --> 00:32:29,720
Brick walls were built
along the platforms

464
00:32:29,720 --> 00:32:32,560
to conceal this complex
from passing Tube trains,

465
00:32:32,560 --> 00:32:34,680
which might have been carrying
German spies.

466
00:32:34,680 --> 00:32:38,680
There's a whole series of offices
and committee room spaces,

467
00:32:38,680 --> 00:32:40,800
telephone exchange,
this would have been manned

468
00:32:40,800 --> 00:32:42,720
by a couple of telephonists,
transferring

469
00:32:42,720 --> 00:32:47,000
the calls from the Railway Executive
to whoever they needed to talk to.

470
00:32:47,000 --> 00:32:48,600
This is the grey room.

471
00:32:50,240 --> 00:32:53,640
It's an electrical switch room
that for some reason,

472
00:32:53,640 --> 00:32:56,680
everything in the room has been
painted grey,

473
00:32:56,680 --> 00:32:59,360
including the lights
and the lightbulbs,

474
00:32:59,360 --> 00:33:01,800
we don't know why.

475
00:33:14,040 --> 00:33:17,680
The Underground's lost stations
were once busy with passengers,

476
00:33:17,680 --> 00:33:22,120
but now, no longer wanted, they are
almost all silent and shuttered.

477
00:33:24,360 --> 00:33:28,040
These ghost stations
are unmarked on any Tube map.

478
00:33:28,040 --> 00:33:31,760
We pass through them
without realising they are there.

479
00:33:31,760 --> 00:33:34,720
TRAIN RUMBLES PAST

480
00:33:43,120 --> 00:33:45,920
DISTANT CREAKING

481
00:33:45,920 --> 00:33:47,920
What's that sound?
I don't actually know.

482
00:33:47,920 --> 00:33:50,840
The rumble was the train, I don't
know what the other noise was.

483
00:33:50,840 --> 00:33:52,120
Maybe it's the ghost!

484
00:33:52,120 --> 00:33:53,600
HE CHUCKLES

485
00:33:53,600 --> 00:33:55,200
Is anyone here?

486
00:33:55,200 --> 00:33:57,880
The strange acoustical effect
when you walk up the stairs,

487
00:33:57,880 --> 00:34:00,000
it sounds like someone
is walking up behind you.

488
00:34:00,000 --> 00:34:04,560
That's caused many a person
to run out in fright.

489
00:34:04,560 --> 00:34:06,600
If we go through this way here...

490
00:34:11,800 --> 00:34:16,760
It is quite a lonely place, and
certain areas are completely black.

491
00:34:18,000 --> 00:34:22,040
Your imagination starts playing up.
The slightest noise becomes loud.

492
00:34:22,040 --> 00:34:24,080
And you start thinking,
what is that noise?

493
00:34:24,080 --> 00:34:27,120
You imagine all sorts of things.

494
00:34:27,120 --> 00:34:29,680
HE CHUCKLES

495
00:34:45,640 --> 00:34:48,440
There can be ghost stations
within working stations,

496
00:34:48,440 --> 00:34:50,480
as Dave Latham at Waterloo knows.

497
00:34:52,920 --> 00:34:56,600
Still is the word I would use,
I think.

498
00:34:56,600 --> 00:35:00,640
Because none of the escalators are
running, nothing is working at all.

499
00:35:04,280 --> 00:35:06,080
You can walk round

500
00:35:06,080 --> 00:35:09,200
and hear your own footsteps,
and everything echoes.

501
00:35:09,200 --> 00:35:11,640
Some people like it,
some people don't.

502
00:35:11,640 --> 00:35:14,480
A lot of the stations, they reckon
are haunted, so some people

503
00:35:14,480 --> 00:35:17,600
really worry when they start walking
round, but it doesn't bother me.

504
00:35:19,320 --> 00:35:22,440
This is where people used to
come in from the old Eurostar.

505
00:35:26,040 --> 00:35:30,480
Completely unused. There is nothing
they can use it for.

506
00:35:30,480 --> 00:35:34,160
We had a ticket office down there,
car hire was all down there.

507
00:35:36,200 --> 00:35:39,440
I am one of these people, in fact,
my mum said it a while ago,

508
00:35:39,440 --> 00:35:43,760
both me and my two sisters can be on
our own, we enjoy our own company.

509
00:35:43,760 --> 00:35:48,640
I don't know, I can't understand
people that need people round them.

510
00:36:07,880 --> 00:36:12,320
When I was at school, I was really
lazy, I never done any homework.

511
00:36:12,320 --> 00:36:14,040
I was one of those kids.

512
00:36:14,040 --> 00:36:16,680
If I had had the dedication
that I have now in my life

513
00:36:16,680 --> 00:36:19,680
towards things, I probably would have
done a lot better at school

514
00:36:19,680 --> 00:36:22,720
and probably would have got
to go to university.

515
00:36:22,720 --> 00:36:27,000
What would I study? Yeah.
Astrophysics and particle physics.

516
00:36:27,000 --> 00:36:29,360
Probably go and be a scientist
in CERN,

517
00:36:29,360 --> 00:36:31,560
go and work on CERN in Switzerland.

518
00:36:31,560 --> 00:36:33,840
I would like to have the chance
to go and do that,

519
00:36:33,840 --> 00:36:35,560
but you know, looking back,

520
00:36:35,560 --> 00:36:39,080
made your bed, got to lie in it.
Making the best of the situation,

521
00:36:39,080 --> 00:36:42,400
coming down here, trying to work
my way up in the Underground.

522
00:36:42,400 --> 00:36:45,320
So, that's what I've got to work up
towards, you know.

523
00:36:45,320 --> 00:36:47,280
Got to aim high,
or you will never get anywhere.

524
00:36:56,560 --> 00:36:59,880
30 year, I work in theatre.

525
00:37:02,560 --> 00:37:05,200
At this moment,

526
00:37:05,200 --> 00:37:09,320
I am no good time from culture,

527
00:37:09,320 --> 00:37:12,240
no good. No.

528
00:37:16,760 --> 00:37:21,200
I am clear. Very, very good.

529
00:37:23,640 --> 00:37:27,880
My son student, Edinburgh. Yeah.

530
00:37:27,880 --> 00:37:32,680
Need money. I work, for my son.

531
00:37:34,960 --> 00:37:37,800
Sorry!
STARTS UP CLEANING APPARATUS

532
00:37:39,040 --> 00:37:40,560
Bye.

533
00:38:00,080 --> 00:38:03,760
For the last 12 years, Mick Denyer
has led a nocturnal life,

534
00:38:03,760 --> 00:38:05,720
like the animals he deals with.

535
00:38:10,160 --> 00:38:14,280
I would rather do this on
a night time than a daytime.

536
00:38:14,280 --> 00:38:16,640
It's the only time
they come out as well, so...

537
00:38:29,040 --> 00:38:31,400
Mick is one of 40
pest controllers,

538
00:38:31,400 --> 00:38:33,120
covering the entire network.

539
00:38:33,120 --> 00:38:36,800
Tonight, he has been called to
the west end of the Piccadilly line.

540
00:38:36,800 --> 00:38:39,920
All right? Someone has put out
a fault for a mouse.

541
00:38:41,640 --> 00:38:43,720
You might be able to smell,
actually.

542
00:38:45,720 --> 00:38:50,600
Has anyone actually seen it? No.
But it was heard, though. OK.

543
00:38:56,040 --> 00:38:59,920
Initially, I did see
the mouse on the ceiling. OK.

544
00:38:59,920 --> 00:39:02,160
It is quite a scare,
because it might bite you

545
00:39:02,160 --> 00:39:04,600
and things like that,
they have got diseases,

546
00:39:04,600 --> 00:39:06,680
they are really filthy
sorts of rodents.

547
00:39:15,080 --> 00:39:20,440
We have got a dead mouse on a trap
just above your head, basically.

548
00:39:20,440 --> 00:39:23,040
How on earth did it get up there?

549
00:39:27,120 --> 00:39:30,080
Sorry.

550
00:39:34,120 --> 00:39:37,120
The bite's not a disease,

551
00:39:37,120 --> 00:39:39,720
it's actually infection in the urine,
isn't it?

552
00:39:43,400 --> 00:39:46,280
I prefer them
not to be in the station at all,

553
00:39:46,280 --> 00:39:49,280
you can never get rid of them,
that's the only problem.

554
00:39:49,280 --> 00:39:55,600
OK, all finished. Thanks for removing
that smell. No problem at all.

555
00:39:55,600 --> 00:39:57,000
Thank you very much.

556
00:40:14,560 --> 00:40:18,200
London Underground makes
tens of millions of pounds
selling advertising space.

557
00:40:23,640 --> 00:40:27,480
Adam Lenski and his team try
to change seven posters a night.

558
00:40:32,120 --> 00:40:35,240
Some of the posters,
it's really hard to match up.

559
00:40:35,240 --> 00:40:37,800
It's a problem with the paper,
it sticks too much,

560
00:40:37,800 --> 00:40:39,160
so it's harder to move it.

561
00:40:39,160 --> 00:40:41,880
But after some time,
you get used to it.

562
00:40:49,200 --> 00:40:51,360
When I get home,
when I am in my bed,

563
00:40:51,360 --> 00:40:54,320
newspaper,
or read something on my phone,

564
00:40:54,320 --> 00:40:57,600
then as my eyes are moving,
they close little by little,

565
00:40:57,600 --> 00:41:00,160
then after that,
like a baby for five or six hours.

566
00:41:00,160 --> 00:41:02,800
Nothing can wake me up, literally.

567
00:41:13,480 --> 00:41:15,480
I am stripping the backing.

568
00:41:15,480 --> 00:41:19,080
The backing is the sticky thing
that we stick the poster on.

569
00:41:19,080 --> 00:41:22,200
Basically, it is like double-sided
tape, only much stronger.

570
00:41:22,200 --> 00:41:25,120
If you do a lot of it,
it just sticks to your skin,

571
00:41:25,120 --> 00:41:29,200
then after some while, you get
really rough skin on the fingers.

572
00:41:29,200 --> 00:41:31,840
Before, this was all done
with paste,

573
00:41:31,840 --> 00:41:34,760
like huge wallpaper,
something like that.

574
00:41:34,760 --> 00:41:37,720
But after some time, it was very
dirty, it wasn't looking very good.

575
00:41:37,720 --> 00:41:41,200
So that's why it has changed to this,
the process looks much better.

576
00:41:43,240 --> 00:41:47,280
Most of the stuff that we post,
not to be rude, is mundane.

577
00:41:48,360 --> 00:41:52,200
Only a few of them that you catch
a glimpse of, you are interested in.

578
00:41:52,200 --> 00:41:54,560
We used to have someone
to help us with the rubbish,

579
00:41:54,560 --> 00:41:57,760
but know we have to do
the rubbish ourselves.

580
00:41:57,760 --> 00:42:01,920
The worst-case scenario is,
the station supervisor can kick us

581
00:42:01,920 --> 00:42:06,240
off the station
and we only done half of the poster,

582
00:42:06,240 --> 00:42:10,040
that can lead to us
not working in Camden for a while.

583
00:42:10,040 --> 00:42:11,600
So, yeah.

584
00:42:11,600 --> 00:42:14,440
When I am travelling
on the Underground, then I am

585
00:42:14,440 --> 00:42:17,920
actually quite proud,
if I was on the station,

586
00:42:17,920 --> 00:42:19,640
I had done this job, so I can...

587
00:42:19,640 --> 00:42:22,280
If I am travelling
with my girlfriend, my friends,

588
00:42:22,280 --> 00:42:24,680
I am just saying,
"Yeah, I've done this one."

589
00:42:24,680 --> 00:42:27,720
But when I am on the station posting
bills, it is completely different,

590
00:42:27,720 --> 00:42:32,000
I am just doing my job,
getting it done and that's it.

591
00:42:32,000 --> 00:42:34,640
WOMAN: Would you say
you are a perfectionist? Yes.

592
00:42:34,640 --> 00:42:38,120
I would say that, yes,
I am trying to get them perfect.

593
00:42:38,120 --> 00:42:39,520
It's not always possible,

594
00:42:39,520 --> 00:42:44,400
but I am trying to get them
as close to perfection as possible.

595
00:42:44,400 --> 00:42:48,640
The tops are going a bit down.
The bottoms are going up.

596
00:42:48,640 --> 00:42:53,400
So, it's not perfect,
but you won't notice it.

597
00:42:56,680 --> 00:43:01,040
Good morning.
My number is 7834, November 3803.

598
00:43:01,040 --> 00:43:03,400
The tracks are now safe
for trains to run.

599
00:43:03,400 --> 00:43:05,720
Thank you. Goodbye.

600
00:43:11,600 --> 00:43:16,880
Even my son is a pest controller.
My other son, he is a hairdresser.

601
00:43:16,880 --> 00:43:19,520
Tell us, Mick, how many kids
have you got?

602
00:43:19,520 --> 00:43:20,960
Oh, ten children.

603
00:43:20,960 --> 00:43:23,920
HE CHUCKLES

604
00:43:23,920 --> 00:43:27,960
They range from about 36
down to the age of three.

605
00:43:27,960 --> 00:43:31,160
Will you have more kids?

606
00:43:31,160 --> 00:43:35,200
I don't think so.
HE LAUGHS

607
00:43:35,200 --> 00:43:38,040
I can't, I work nights.

608
00:43:38,040 --> 00:43:40,760
The missus works days,
we never get the time.

609
00:43:40,760 --> 00:43:43,080
Plenty you've had so far!

610
00:43:43,080 --> 00:43:47,880
Well, now, I didn't always use
to work nights then!

611
00:43:50,000 --> 00:43:51,040
Hello!

612
00:43:53,240 --> 00:43:56,400
The dead of night is the best time
for Mick to carry out

613
00:43:56,400 --> 00:43:58,880
one of his most unpleasant duties.

614
00:43:58,880 --> 00:44:02,400
We are going to sort
some guano out today.

615
00:44:02,400 --> 00:44:04,440
And if there is any
pigeons in the way,

616
00:44:04,440 --> 00:44:07,560
we will have to try
and get rid of them somehow.

617
00:44:08,880 --> 00:44:13,080
As you can see, it's all spikes
and everything else,

618
00:44:13,080 --> 00:44:18,200
and the pigeons are still getting
in. And they will just eat anything.

619
00:44:19,640 --> 00:44:23,440
Anything at all. Burgers,
food they've thrown on the floor.

620
00:44:26,760 --> 00:44:30,640
It's not very nice for people
to come and sit in the station

621
00:44:30,640 --> 00:44:32,800
when there is pigeon poo
on the seats and stuff,

622
00:44:32,800 --> 00:44:34,880
because you're going to work,

623
00:44:34,880 --> 00:44:37,760
so you don't want to be smelling
of pigeon poo.

624
00:44:38,920 --> 00:44:40,560
There he is.

625
00:44:40,560 --> 00:44:45,200
You've got to aim for the head
so you get a quick kill.

626
00:44:49,320 --> 00:44:51,280
GUNSHOT

627
00:44:51,280 --> 00:44:52,920
Sorry, mate.

628
00:44:55,440 --> 00:44:57,000
It's your last resort.

629
00:44:58,440 --> 00:45:01,240
I don't really like killing animals.

630
00:45:01,240 --> 00:45:03,920
But it's just a job I've got to do.

631
00:45:03,920 --> 00:45:07,200
I think we're causing
the actual problem of the pest.

632
00:45:07,200 --> 00:45:11,320
We clean up our act and they'll
probably go somewhere else.

633
00:45:29,840 --> 00:45:33,000
London will be coming
back to life soon.

634
00:45:33,000 --> 00:45:36,360
The underground's night workers
are running out of time.

635
00:45:47,600 --> 00:45:52,360
At Canary Wharf station,
the cavernous spaces call for
the specialists.

636
00:45:54,920 --> 00:45:57,840
Industrial abseilers,
that's what we are.

637
00:45:59,160 --> 00:46:00,800
INDISTINCT SPEECH

638
00:46:00,800 --> 00:46:03,680
Then they ask you what you do.
"We're cleaning windows."

639
00:46:03,680 --> 00:46:06,360
"Oh, is that it?" you know?

640
00:46:06,360 --> 00:46:08,720
Can I have a tea break, please?

641
00:46:08,720 --> 00:46:11,560
No, we ain't got time
for a tea break.

642
00:46:11,560 --> 00:46:13,960
I never want to get down.

643
00:46:13,960 --> 00:46:16,720
I'm a bit behind, to be honest.

644
00:46:16,720 --> 00:46:18,240
We're on a deadline.

645
00:46:18,240 --> 00:46:22,120
Lee Crane and Carl Ballantine
are given just four hours

646
00:46:22,120 --> 00:46:25,800
to clean the inside
of the glass roof once a year.

647
00:46:25,800 --> 00:46:29,000
The team comes down from Suffolk
specially for the job.

648
00:46:30,840 --> 00:46:33,040
I'm getting in a muddle here.

649
00:46:33,040 --> 00:46:35,800
I've never known it to be this dirty.

650
00:46:35,800 --> 00:46:38,160
It's absolutely filthy.

651
00:46:38,160 --> 00:46:40,560
That's how dirty London is!
LAUGHTER

652
00:46:42,200 --> 00:46:43,840
But it has to be done.

653
00:46:43,840 --> 00:46:46,520
It has to be cleaned.

654
00:46:46,520 --> 00:46:48,640
I don't really like coming to London.

655
00:46:48,640 --> 00:46:50,360
I don't like the traffic.

656
00:46:50,360 --> 00:46:54,800
Too busy for me. I mean, it's nice
to work here and see everything,

657
00:46:54,800 --> 00:46:57,280
but it's also nice
to go back to Suffolk.

658
00:47:07,840 --> 00:47:10,360
I think it's about time
we packed up, Lee.

659
00:47:14,120 --> 00:47:18,160
Oh! We'd better hurry up
cos we've got about half an hour

660
00:47:18,160 --> 00:47:20,280
to pack up and get out of here.

661
00:47:20,280 --> 00:47:22,640
Looks all right.

662
00:47:22,640 --> 00:47:25,520
We usually only do one row a night
anyway.

663
00:47:25,520 --> 00:47:28,360
But we've done all right,
considering.

664
00:47:28,360 --> 00:47:31,960
Big cities are always going to be
dirty and smoggy, ain't they, so...

665
00:47:37,320 --> 00:47:40,560
BANGING AND SHOUTING

666
00:47:40,560 --> 00:47:43,440
Marshall and his team are also
under pressure

667
00:47:43,440 --> 00:47:46,480
to finish laying
the new section of rail.

668
00:47:47,840 --> 00:47:51,920
I'd say we lost 20 minutes
on setting up the lighting.

669
00:47:51,920 --> 00:47:55,160
But every second counts,
every minute counts,

670
00:47:55,160 --> 00:47:57,800
but we're good at our job,
so we'll make up time.

671
00:47:59,800 --> 00:48:02,680
Get this bar out, please.

672
00:48:02,680 --> 00:48:04,480
Dropping down!

673
00:48:06,920 --> 00:48:09,800
Right, ease off, ease off, ease off!

674
00:48:11,760 --> 00:48:14,280
Steve, we're ten!

675
00:48:15,480 --> 00:48:17,000
I'm not happy with that.

676
00:48:17,000 --> 00:48:18,680
Yeah? No.

677
00:48:18,680 --> 00:48:20,840
Yeah, I'm happy now.

678
00:48:20,840 --> 00:48:22,240
Yeah? Yeah.

679
00:48:22,240 --> 00:48:24,880
Come on, gentlemen.
One man put the shackle on,

680
00:48:24,880 --> 00:48:26,640
the rest of us keep this rail up.

681
00:48:26,640 --> 00:48:30,040
We've got ten minutes.
I want this track put to bed.

682
00:48:30,040 --> 00:48:31,720
Ten minutes and no more.

683
00:48:31,720 --> 00:48:35,200
That trolley goes non-stop
to the start of the job, ASAP.

684
00:48:35,200 --> 00:48:38,080
Let him through.
Nobody stops the trolley.

685
00:48:38,080 --> 00:48:42,440
Mayo, you've got three minutes!

686
00:48:42,440 --> 00:48:44,520
Len, you should be clear!

687
00:48:45,760 --> 00:48:48,560
Les, have we finished with the power?

688
00:48:48,560 --> 00:48:51,240
Set the signals, yeah?

689
00:48:51,240 --> 00:48:55,240
Marshall and his gang have finished
the work with half an hour to spare.

690
00:48:55,240 --> 00:48:57,880
The invisible people have done
their job.

691
00:48:57,880 --> 00:49:00,960
And the public can be happy now.

692
00:49:00,960 --> 00:49:02,960
Les, darling, well done, babes.

693
00:49:02,960 --> 00:49:04,400
All good.

694
00:49:07,800 --> 00:49:10,680
WHISTLING

695
00:49:16,840 --> 00:49:19,640
Harry and his fluffers
are calling it a night.

696
00:49:21,600 --> 00:49:25,480
It's a job, you know. It's not
the greatest job in the world,

697
00:49:25,480 --> 00:49:27,800
I'd much rather win the Lottery.

698
00:49:27,800 --> 00:49:32,640
I'll have about ten houses, I think,
then I'll just sit on my bum

699
00:49:32,640 --> 00:49:35,080
all day and do nothing.

700
00:49:35,080 --> 00:49:38,320
That's what I'd love to do,
but, you know...

701
00:49:38,320 --> 00:49:40,200
no time for that, mate.

702
00:49:40,200 --> 00:49:43,200
We have to work hard for our money
in this world.

703
00:49:45,840 --> 00:49:47,280
Another night down.

704
00:49:49,520 --> 00:49:52,320
How do you feel about getting up
and doing it all again tomorrow?

705
00:49:52,320 --> 00:49:54,600
Love it! I'm looking forward to it.

706
00:49:54,600 --> 00:49:58,240
You know, I could be
at a different station tomorrow.

707
00:49:58,240 --> 00:50:00,880
Got to be optimistic, ain't you?

708
00:50:00,880 --> 00:50:04,440
Always look on the bright side
of life.

709
00:50:07,400 --> 00:50:11,800
As the night workers leave, the
underground is returning to life.

710
00:50:11,800 --> 00:50:16,520
Line by line, the power
to the tracks is being switched on.

711
00:50:16,520 --> 00:50:18,560
Hello, power control.

712
00:50:18,560 --> 00:50:22,680
Current will slowly come on, section
by section as the train moves along

713
00:50:22,680 --> 00:50:25,920
at Old Street, Euston City
on the northbound. Thank you.

714
00:50:28,120 --> 00:50:34,200
Eventually, all of them will meet
in the middle until the whole line
itself is recharged

715
00:50:34,200 --> 00:50:36,320
and the service will be back running
as normal.

716
00:51:01,440 --> 00:51:04,880
Good morning, ladies and gentlemen.
It's that time of day again.

717
00:51:04,880 --> 00:51:07,640
Can we have everyone
to their positions, please?

718
00:51:07,640 --> 00:51:09,520
We are about to open the station.

719
00:51:09,520 --> 00:51:11,600
Activity's starting again.

720
00:51:11,600 --> 00:51:15,480
When you open the station, you know
you're nearer to going-home time.

721
00:51:15,480 --> 00:51:17,080
Morning.

722
00:51:17,080 --> 00:51:20,800
Go home, cup of tea, sandwich, bed
for a couple of hours, then up.

723
00:51:21,960 --> 00:51:25,760
This morning, driver Ann O'Grady
is on the early shift.

724
00:51:27,040 --> 00:51:28,800
You run this out, Janet.

725
00:51:28,800 --> 00:51:30,440
INDISTINCT REPLY

726
00:51:30,440 --> 00:51:32,520
'It's my train.

727
00:51:32,520 --> 00:51:37,560
'It's not the line controller's
train, it's not the supervisor's
train, it's my train.'

728
00:51:37,560 --> 00:51:41,640
Just be careful where you walk
and watch out for trip hazards.

729
00:51:41,640 --> 00:51:45,800
This one here has over 460 volts.

730
00:51:46,920 --> 00:51:49,440
Isn't that right, Janet?

731
00:51:52,560 --> 00:51:54,040
Right...

732
00:51:54,040 --> 00:51:56,040
now...

733
00:51:56,040 --> 00:51:59,280
CLANKING AND HISSING

734
00:51:59,280 --> 00:52:00,920
Take the key out.

735
00:52:04,560 --> 00:52:06,200
Sorted.

736
00:52:12,080 --> 00:52:13,760
There...

737
00:52:13,760 --> 00:52:17,560
Now, that red should go off
and the green should come on.

738
00:52:19,840 --> 00:52:22,080
There we go - brake test passed.

739
00:52:22,080 --> 00:52:26,360
The Victoria Line trains,
carefully stabled overnight

740
00:52:26,360 --> 00:52:30,760
in the correct order for the
morning timetable, are powered up.

741
00:52:32,800 --> 00:52:35,280
I think the train's
still got to wake up.

742
00:52:35,280 --> 00:52:39,960
Good morning. Are we up for...
ready for service?

743
00:52:39,960 --> 00:52:46,040
Good morning, Tower, this is
train 211 on 31 South, cleared
down to stop board 49, thank you.

744
00:52:46,040 --> 00:52:48,640
Yeah, 214 on 31 South,

745
00:52:48,640 --> 00:52:52,640
you're cleared down to stop board 49.

746
00:52:52,640 --> 00:52:54,560
Yeah, 211 out.

747
00:52:55,760 --> 00:52:58,640
WHISTLE BLOWS

748
00:52:58,640 --> 00:53:01,640
Right, had my pilot light, so we'll
head off. And I have a green.

749
00:53:04,800 --> 00:53:08,320
I'll just give a little toot
as I approach the platform

750
00:53:08,320 --> 00:53:10,520
to warn anybody that I don't see.

751
00:53:10,520 --> 00:53:13,000
TOOTING

752
00:53:13,000 --> 00:53:14,120
Yeah, that's it.

753
00:53:29,720 --> 00:53:32,760
Just put the pressure on.

754
00:53:32,760 --> 00:53:38,080
With trains on other lines
starting to run, Michael and Fiona
are almost out of time.

755
00:53:38,080 --> 00:53:41,280
Trains on this line,
the Waterloo and City,

756
00:53:41,280 --> 00:53:43,640
enter service later than elsewhere.

757
00:53:43,640 --> 00:53:47,760
But there is still no sign
of the faulty points being fixed.

758
00:53:47,760 --> 00:53:51,840
Er, what have you got on 1C and 2D?

759
00:53:51,840 --> 00:53:56,000
Are we on the left? No, we're
on the right, aren't we?

760
00:53:56,000 --> 00:53:58,800
Oh, wait, we do want 1C and 2D.

761
00:53:58,800 --> 00:54:00,160
On the left hand.

762
00:54:00,160 --> 00:54:03,000
Because we're getting
close to the time,

763
00:54:03,000 --> 00:54:07,080
probably going to have to book
late surrender, which means

764
00:54:07,080 --> 00:54:10,720
call in the tech and delaying
the time the juice comes on.

765
00:54:10,720 --> 00:54:13,760
We had it on the open switch,
but not on the plugs.

766
00:54:13,760 --> 00:54:16,000
WOMAN: 1Bs are now reversed.

767
00:54:16,000 --> 00:54:17,520
Yeah, nothing.

768
00:54:17,520 --> 00:54:19,880
'A point failure, 9 times out of 10,'

769
00:54:19,880 --> 00:54:24,200
will show up as an open circuit,
like a switch not working
on your lighting.

770
00:54:24,200 --> 00:54:27,360
So you keep pushing the switch
and the light's not working.

771
00:54:27,360 --> 00:54:28,920
So it's just an open circuit.

772
00:54:32,400 --> 00:54:36,360
Tracing the open circuit involves
laboriously combing through

773
00:54:36,360 --> 00:54:38,880
miles of wiring
in the signal relay room.

774
00:54:43,320 --> 00:54:46,680
'What about the condition
of those relays?

775
00:54:46,680 --> 00:54:49,680
'Is the NWR up - D2, A11?'

776
00:54:49,680 --> 00:54:51,400
Pillar D1...

777
00:54:51,400 --> 00:54:54,000
and then...A11.

778
00:54:54,000 --> 00:54:55,600
Echo 7?

779
00:54:55,600 --> 00:54:58,200
All right, I'm getting nothing.

780
00:54:58,200 --> 00:55:00,120
Really?

781
00:55:00,120 --> 00:55:04,960
We're still narrowing things down,
so we're getting closer
all the time, but...

782
00:55:04,960 --> 00:55:09,160
now it's come to late surrender
as well, so there's more pressure.

783
00:55:09,160 --> 00:55:10,920
Obviously speed things up.

784
00:55:10,920 --> 00:55:12,080
MAN: What's your plan?

785
00:55:12,080 --> 00:55:15,600
We'll keep having a go at the moment,
and if the worst comes to the worst,

786
00:55:15,600 --> 00:55:17,760
we're still not holding up
the first train yet.

787
00:55:17,760 --> 00:55:20,880
Certainly it's delay,
but not a service catastrophe.

788
00:55:20,880 --> 00:55:24,040
Maybe the tappets need adjusting.

789
00:55:24,040 --> 00:55:26,160
At last, a breakthrough.

790
00:55:26,160 --> 00:55:29,000
Power is restored to the points.

791
00:55:29,000 --> 00:55:30,240
Got voltage.

792
00:55:30,240 --> 00:55:33,600
Whay!
CHEERING

793
00:55:33,600 --> 00:55:36,080
WOMAN: What's happened?
Has it started working?

794
00:55:36,080 --> 00:55:39,160
I don't know what happened.
None of us do, really.

795
00:55:39,160 --> 00:55:41,600
It just started working. Yeah.

796
00:55:43,520 --> 00:55:46,000
I don't know...

797
00:55:46,000 --> 00:55:47,600
LAUGHS

798
00:55:47,600 --> 00:55:49,320
6.21, first train.

799
00:55:49,320 --> 00:55:53,400
6.21, first train. What sort of time
is it now?

800
00:55:53,400 --> 00:55:56,880
You don't want to know.
LAUGHS

801
00:55:56,880 --> 00:55:58,200
Er...

802
00:55:58,200 --> 00:56:01,280
MAN: Six hours. Yeah.
So about 20 minutes.

803
00:56:04,040 --> 00:56:07,160
Yeah, that's it, lovely. Thanks.

804
00:56:07,160 --> 00:56:10,320
TANNOY: 'Ladies and gentlemen,
there are currently

805
00:56:10,320 --> 00:56:14,080
'minor delays on the Circle
and Hammersmith & City lines

806
00:56:14,080 --> 00:56:16,680
'and the Waterloo & City line
is suspended.

807
00:56:16,680 --> 00:56:19,600
'All other lines are operating
a good service...'

808
00:56:19,600 --> 00:56:22,120
Waterloo & City line suspended.

809
00:56:26,000 --> 00:56:31,320
Good morning. My name's Mike,
reference number W6185.

810
00:56:31,320 --> 00:56:35,160
All staff and equipment clear of the
track, it's safe for trains to run.

811
00:56:35,160 --> 00:56:38,320
Thank you very much,
have a good morning. Bye.

812
00:56:38,320 --> 00:56:41,440
Literally, literally, yeah.
They've got six minutes.

813
00:56:41,440 --> 00:56:45,520
They've said, er...they've announced
that it's suspended,

814
00:56:45,520 --> 00:56:49,200
but I think that's just a precaution
to let people know, but...

815
00:56:49,200 --> 00:56:51,800
first train should be out
on time now.

816
00:56:51,800 --> 00:56:53,520
Which is good.

817
00:56:53,520 --> 00:56:57,600
Just literally, what,
six minutes until...

818
00:56:57,600 --> 00:56:59,280
until the trains.

819
00:56:59,280 --> 00:57:01,640
But, right, let's go, let's get out.

820
00:57:20,960 --> 00:57:25,520
99% of them have no idea.
They think we arrive half an hour
before them and open the doors.

821
00:57:25,520 --> 00:57:29,760
They don't realise you've been there
since ten o'clock the night before.

822
00:57:29,760 --> 00:57:31,800
You don't want to run up the stairs,

823
00:57:31,800 --> 00:57:35,240
you want to walk up the stairs
to open the gate up.

824
00:57:35,240 --> 00:57:38,480
Bit worn out. Bit worn out!
Used it too much! Yeah.

825
00:57:39,640 --> 00:57:42,000
I don't dislike passengers at all.

826
00:57:42,000 --> 00:57:44,800
If it wasn't for passengers,
I wouldn't have a job!

827
00:57:44,800 --> 00:57:46,680
There you go. Thank you.

828
00:57:50,120 --> 00:57:54,800
All they worry about is the trains
running on time. They only worry
about us if we delay them.

829
00:57:54,800 --> 00:57:57,440
Which is a thankless task,
but we don't mind.

830
00:57:57,440 --> 00:58:00,640
That's life.
I'd be exactly the same as them.

831
00:58:28,880 --> 00:58:32,160
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