1 00:00:01,800 --> 00:00:05,918 Right, thank you, Alice. l think that just about covers the pension scheme. 2 00:00:06,040 --> 00:00:11,398 Let's move on to alternative retail options then back to lnternet strategy. 3 00:00:11,520 --> 00:00:15,877 Right, l was wondering whether there was anything in sales at traffic lights. 4 00:00:16,000 --> 00:00:17,479 Go on. 5 00:00:17,600 --> 00:00:20,672 We're happy to buy stuff at traffic lights - newspapers, flowers, 6 00:00:20,800 --> 00:00:25,271 get our car windscreen washed - so that's where we should be investing. 7 00:00:25,400 --> 00:00:29,757 lf we get people standing at all the major traffic lights of a city, 8 00:00:29,880 --> 00:00:34,351 for a month and get them to sell stuff to the cars and vans. 9 00:00:34,480 --> 00:00:36,675 Not just flowers, but all kinds of things - 10 00:00:36,800 --> 00:00:40,759 insurance, vegetables, prams, houses, books - 11 00:00:40,880 --> 00:00:44,509 but we make sure we sequence the functions properly, 12 00:00:44,640 --> 00:00:49,031 so that at the first traffic light, the driver buys some vegetables or a pram. 13 00:00:49,160 --> 00:00:52,550 At that light he takes the vegetables but he drives off 14 00:00:52,680 --> 00:00:56,673 and gives his money to someone at the second set of lights. 15 00:00:56,800 --> 00:01:01,396 That person then legs it to a third set of lights where there's a third person 16 00:01:01,520 --> 00:01:07,709 and he writes a receipt for the driver when he gets to him or her. 17 00:01:07,840 --> 00:01:12,197 - No, l think the lnternet is better. - Yeah, we should concentrate there. 18 00:01:12,320 --> 00:01:14,311 That's why l called this meeting. 19 00:01:14,440 --> 00:01:21,152 We've taken a big plunge and put £720m into launching our online service. 20 00:01:21,280 --> 00:01:23,157 That's two thirds of our budget. 21 00:01:23,280 --> 00:01:29,310 But our boys upstairs tell me the return will be three times as much. David? 22 00:01:29,440 --> 00:01:34,195 OK, well, Colin's asked me to supervise the launch, so let me take you through it.